Find out how your personal data is collected, why it's collected, and how it's kept secure at shuvo bat — all explained in plain language. Your privacy is our top priority.
Welcome to shuvo bat. This Privacy Policy explains how shuvo bat collects, uses, and safeguards your personal information. shuvo bat believes that every member's privacy is a fundamental right.
This Privacy Policy applies to the Shuvo Bat website, app, and all digital services. By using Shuvo Bat's services, you are considered to have agreed to this Privacy Policy. We therefore encourage you to read it carefully before getting started.
We take a minimal approach to data collection. Only the information strictly necessary to provide our services is collected — gathering unnecessary personal data goes against our policy.
Shuvo Bat collects different types of information depending on the situation. Full details are provided below:
When you register with shuvo bat or get in touch with us, the information you provide directly includes:
| Data Type | Why It's Collected |
|---|---|
| Full Name | Account Identity & KYC Verification |
| Date of Birth | Age Verification (18+) |
| Mobile Number | Account Verification & Communication |
| Email Address | Sending Important Notifications |
| Address | KYC Verification & Legal Requirements |
| National ID / Passport | Identity Verification (KYC) |
| Payment Information | Transaction Processing |
When you use Shuvo Bat, certain information is collected automatically:
Shuvo bat uses the data it collects solely for the purposes listed below — nothing more:
Shuvo Bat uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions, Security | Deleted at end of session |
| Performance Cookies | Page Load Analysis | 30 Days |
| Preference Cookies | Remembering Language & Settings | 1 year |
| Analytics Cookies | Understanding User Behavior | 90 Days |
You can disable cookies from your browser settings. However, turning off essential cookies may prevent some shuvo bat features from working correctly. All modern browsers offer cookie management options — you can adjust these in the settings of Chrome, Firefox, or Safari.
Shuvo Bat uses industry-leading security technology to protect your information. Our security framework is multi-layered, so if one layer is compromised, the others continue to keep your data safe.
Shuvo Bat does not retain your information indefinitely. Once the relevant purpose has been fulfilled or the legal retention period has ended, your data is deleted.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years after the last transaction |
| KYC Documents | As required by law (typically 5 years) |
| Gaming History | 2 Years |
| Support Contact | 1 year |
| Log Files | 90 Days |
| Marketing Consent Records | 3 years after consent is withdrawn |
Financial transaction data is retained for an extended period as part of our legal and regulatory obligations. Before deletion, all data is securely destroyed.
As a shuvo bat member, you have certain important rights regarding your personal information:
To find out what information we hold about you, submit a request — we'll respond within 30 days.
If any of your information is inaccurate, you may request that it be corrected.
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
In certain circumstances, you may request that the processing of your information be restricted.
You may request a copy of your information in a structured, portable format.
You can withdraw your consent to marketing communications at any time.
To exercise these rights support@shuvobat.comto send us an email. We will respond within 30 days.
Shuvo bat is strictly for users aged 18 and above. We do not knowingly collect personal information from any minors.
Age verification is carried out at the point of registration. If any attempt is made by a minor to open an account, it will be closed immediately and any collected information will be deleted. If a parent or guardian suspects their child is using Shuvo Bat, please contact us right away.
Shuvo bat uses certain trusted third-party services to operate effectively. Each of these services has its own privacy policy.
These third-party service providers are bound by data processing agreements with shuvo bat and are committed to protecting your information.
Shuvo bat may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via email or through the platform.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team:
We don't just write policies — every commitment is put into practice.
Shuvo bat uses 256-bit AES encryption — the same standard adopted by leading banks worldwide. Every transaction and piece of personal data you share is fully protected.
Shuvo Bat never sells your personal information to third parties. Your data belongs to you — that is a commitment we will never compromise on.
Only the information needed to deliver our services is collected. Gathering excessive or unnecessary data is against Shuvo Bat's policy.
You can request to view, correct, or delete your data at any time. shuvo bat is obligated to respond within 30 days.
The Privacy Policy is intentionally written in Bengali so that every Bangladeshi member can easily understand how their information is being used.
Shuvo Bat conducts regular system audits by independent security experts to ensure your information is always protected to the highest standard.
Your privacy is fully protected at shuvo bat. Enjoy Bangla-language support, fast bKash payments, and thousands of games — all in a safe environment.